First, the concept of Eris has is wise it is great. It feels good in your hand and I prefer the tactile navigation buttons on this phone much better than the droid. The screen is a bit small, but looks good. The Web browser is fast (not as fast as the droids), but it is not multi zooESm pinch in and out of touch gestures. On the main screen, I noticed very little delay. Admittedly I have only a few applications and had a few widgets, but it was a great experience navigating mainly by the local screen. YouTube video streaming quality was very good. Trackball is nice, very reminiscent of a BlackBerry and I love it!